Questions Parents ask

A School Box is your school's whole Booklist for one Grade, sold as one box. You can change quantities, take out what you already have and choose a cover for every book. We pack what is left and deliver it together.

Yes. Every textbook and stationery item is in the shop to buy one by one. You can also send us your school list on WhatsApp and we will price it for you.

Yes. Open the School Box for your child's Grade and switch off anything you do not need. The total changes as you go.

Yes. Choose a cover for each book or tap "Cover all books". Each book gets the cover it takes. Books are labelled with the name of the Learner you add to your account.

No. You sign in with a six-digit code that we send to your email address. There is nothing to remember and no form to fill in first: your account is made the first time you sign in.

A Learner is a child you add to your account under "My Learners", with their name, school, Grade and stream. It is how we know whose name goes on the labels and which list to show you.

Open your profile and choose "Delete my account". We confirm it is you with a code and then erase your details, your Learners, your delivery addresses and your Wishlist for good.

By M-Pesa or by card. Ordering on this site opens soon; until then you can see every list and price, build your Wishlist and add your Learners.

Yes, on many stationery items. The Bulk Stationery Hub shows the price for one, for a dozen and for a carton. It also tells you how many more you need to reach the next price.

You choose between Home Delivery, a Pick-Up Point, a School Drop on Opening Day and a School Drop during the holidays. The delivery fee is shown before you pay.

Tell us on WhatsApp as soon as you notice, with a photo if you can. We will put it right. Our Returns and refunds page has the details.