Skip to content
Help

Track my order

Every order is followed from the moment it is confirmed to the moment it is in your hands. Ordering on this site opens soon, and tracking opens with it.

The four steps of an order

You will see which step your order has reached, and we will tell you each time it moves.

  1. Step 1: Confirmed

    Your payment has arrived and your order is in our hands.

  2. Step 2: Packed and ready

    Every item is picked, the books are covered and labelled and the box is sealed.

  3. Step 3: Out for delivery

    Your order is on its way to your home, your Pick-Up Point or your school.

  4. Step 4: Delivered

    The box has been handed over. Open it and check it against your list.

Where you will find it

Three places, the same information.

  • My Orders

    Sign in and open "My Orders" in your account. Each order shows the step it has reached.

    Go to My Orders
  • Your inbox

    We write to you when your order is confirmed and again when it is on its way.

  • WhatsApp

    Ask us about an order at any time. Have your order number ready and we will look it up.

Waiting on an order?

Send us your order number on WhatsApp and we will tell you where it is.

Chat on WhatsApp +254 794 921 375
Chat on WhatsApp